Operations, Information Technology, Business Development
Accomplished, strategically and
technically-minded leader providing international perspectives, coupled with the
proven ability in building businesses and streamlining processes. Results-centric,
experienced professional with demonstrated expertise in delivering technical
and non-technical solutions, spearheading mission-critical initiatives, and
heightened revenue growth.
Additional skill areas include:
Global Operations and
Infrastructures • Technology Integration • Team Building
Vendor Management •
Project Management • Business Process Automation
& Business Continuity Planning • Mobile & Voice Communications
Photonics, Scottsdale, Arizona USA & Hsin-Chu, Taiwan ·
2006 – Present
$20 million LCD and
solar equipment manufacturer
Senior Director, then
promoted to Vice President, Operations
Provide leadership to
international operations and engineering teams with full signing authority.
Cultivate mutually beneficial relationships and manage manufacturing and
delivery partners, installation and service teams and the regional engineering workforce.
Drive vendor selection processes. Oversee all aspects of IP and digital assets
protection, security solutions, privacy, hiring practices and facilities
fortification. Steer mission-critical customer initiatives.
Partner with the CEO to
represent the company in the US and Asia (average more than 125 days in Asia per
year). Manage key projects including scoping, resource planning and budgeting,
delivery, and reporting. Enhance knowledge-sharing through centralized data
portals. Define project execution plans to ensure optimal management,
installation and support of complex, multi-million dollar LCD and solar
manufacturing equipment. Deliver collaborative support to sales and marketing
Lead the internationally distributive (Japan, China,
Taiwan, and US) engineering and manufacturing processes of more than $10M in
LCD and solar manufacturing equipment to include scoping, designing,
manufacturing, installation, and customer acceptance.
Reduced integration timeframe from more than 180 days to
less than 60 days and increased customer satisfaction by pinpointing and correcting
major process gaps with Asian-based engineering and manufacturing partners
within the first 30 days serving in the role of Vice President.
major initiatives to deliver enterprise-wide security, which streamlined hiring
processes, improved access to key data for sales and reduced valuable
intellectual property losses.
Established the global infrastructure and maximized
accessibility in support of employees and key partners.
Managed Business Solutions (MBS),
Fort Collins, Colorado · 2005
$15 million company
providing diverse technical services and personnel
Senior Director, then promoted
Traveled to facilities
of key client (Hewlett Packard) and engaged many different business unit
representatives. Responded to RFIs and RFPs. Drafted and finalized SOWs and
project planning details. Oversaw the implementation of diverse technologies
including voice communications (VoIP) and SharePoint. Drove technology
implementation and integration initiatives.
Boosted HP customer-share by $100,000 per month and drove
sales in excess of $10 million in annual sales
Grew the HP account significantly (nearly exceeding HP’s
vendor policy limits) and bolstered revenues, resulting in the promotion to
Principal of the company.
Attained profitability within 90 days of new business
Contributed to due diligence phases in support of the CEO
during acquisition processes (by an Alaskan Native Corporation) by centralizing
corporate agreements and contracts.
Interiors, Centennial, Colorado ·
2003 – 2004
$10 million drywall
contractor serving the greater Denver area
Operations and Technology
Accelerated company growth, including enhancing monthly
revenues from $50,000 to $1 million per month and expanding the number of
employees from 23 to over 115 within 90 days.
Improved project data via the implementation of a robust
Reduced headcount while maximizing efficiencies by
automating business processes and revamping workflows.
Slashed operating expenses by replacing an antiquated
accounting solution with an innovative tool that tracked job costs and other
data more efficiently and effectively.
Technologies Corp & QMobility, Seattle, Washington ·
2001 – 2003
services and solutions (managed services) firm; Microsoft Certified Partner.
Founder and President
Conceived the vision for the Mobile Division, secured
funding and grew the business exponentially.
Delivered expert-level consulting services to local,
national, and international firms in relation to IT infrastructures, security
audits, IT management, eCommerce development and consumer electronics.
Bolstered revenue growth by closing major clients such as
Microsoft, Red Robin International, EverWin International, City of Shoreline,
Liberty Financial and Financial Architects.
Selected by Microsoft to deploy multiple seeding
initiatives to C-level executives at Coca Cola, BP and Ford.
International, Multiple Locations (US and Asia) ·
2002 – 2003
$50 million cellular
accessories manufacturer and distributor
Officer (as a contracted officer)
Enabled the company to earn a major Microsoft
certification in order to become a SmartPhone distributor.
Empowered EverWin with direct online sales capability,
which also facilitated sales and fulfillment through branded customer websites,
by implementing an eCommerce solution that provided real-time data on inventory
Achieved 24/7 uptime and minimized the potential of data
loss and elevated customer confidence through the establishment of a secure and
redundant network and continuity plan.
Kept abreast of emerging technology and licensing and
pinpointed an opportunity involving music distribution.
Inc., Seattle, Washington ·
1996 – 2001
services and solutions (managed services) firm with 15 employees
Founder and President
Founded CyberStreams and grew revenues from zero to $1.2
million with an average year-over-year growth of greater than 200% by
demonstrating a strong commitment to customer service and conducting
comprehensive marketplace analysis.
Formed an alliance with one of the largest ISPs in the
Northwest US at that time which positioned CyberStreams as a go-to partner for
connectivity delivery at customer facilities and networks.
Partnered with Microsoft to deliver the Microsoft Small
Business Server suite to customers.
Heightened the visibility of CyberStreams in the market
and optimized profitability via a reseller relationship with NBX (acquired by
3COM); cemented CyberStreams’ position as a leader in VoIP technology.
Established key client and industry relationships, as
well as strategic partnerships, which optimized business.
roles included Director of Operations and Information Technology at SME Inc.,
Manager of Information Systems at Nuprecon, Inc. and Government Account
Representative at Microsoft. Details provided on request.
Novell Engineer (CNE), MCP, and other technical certifications. Always
of San Diego, San Diego, California / Westmont College, Santa Barbara,
training included Business Management at Management Action Programs. Details
provided on request.